FIS Global Hiring Entry-Level Java Support with C,SQL,RDBMS

FIS invites applications from the entry level graduates for the role of Java Support Developer across Pune location in India. Detailed FIS Global Entry Level Careers opening description is as follows.

FIS Global Careers Overview

Job Title: Java Support with C,SQL,RDBMS – Rotational Shifts

Job Location: Pune

Salary: Best in Industry

Experience: 1-3 Years

Qualification : BE/B.Tech/BSC/BCA/MCA/ME/M.Tech or Related

Batch : Any

Job Description:

What you will be doing:

• Provides in-depth product support to FIS clients by resolving incoming inquiries.

• Responds to customer product inquiries via telephone or in written internet-based email or chat sessions.

• Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.

• Documents customer information and recurring technical issues to support product quality programs and product development.

• Recreates client issues in test environment, Identifies/documents how applications and systems interact to support business processes.

• Interpersonal skills and technical product knowledge and expertise are critical to responding to daily Client-centric activities.

• Other related duties assigned as needed.

Key responsibilities:

• Incident management

• Act as the point of contact within a global support structure for diagnosis and resolution of incidents.

• Engage directly with clients to resolve incidents.

• Periodically fulfil on-call responsibilities to provide 24×7 support capabilities for major incidents.

• Provide immediate resolution in the shape of workarounds or scripts to address high priority incidents.

• Client relationship building

• Working with your clients to document their current business processes, procedures and work practices with the aim of identifying areas of improvement in system functionality and processes.

• Increase your clients’ efficient use of the software by suggesting optimal business practices and implementing functional solutions to address business process and procedural shortcomings.

• Proactively helping to prevent future problems by developing and documenting new initiatives and processes and highlighting any potential defects you may find.

• Handle pressure-filled situations across multiple clients, understanding any financial impact on a client and managing client needs and timelines against all other priorities.

• Responsibility for ongoing learning of the Market Data Analyzer Application suite and business processes of key clients. This entails creating and preparing detailed training manuals and ‘how to’ documents to clients and peers alike.

What you bring:

• Holds 1-3 years of IT Experience

• A Bachelor’s degree or higher in Computer Science, MCA, Business, or a related discipline, or an equivalent combination of education, training, and professional experience.

• Approximately two years of experience providing product support (L2 & L3) for Java applications. Demonstrated proficiency in Linux systems, with expertise in Java, C, web services, VBA scripting, MySQL, Oracle, and web server administration (Tomcat).

How To Apply FIS Pune?

The interested and eligible fis fresher graduates fill the application form on the following FIS Careers page link asap.

FIS Apply Link: Click Here