Accenture Application Support Engineer Hiring 2025

Accenture, a global leader in professional services, is seeking motivated individuals to join their team as Application Support Engineers in Navi Mumbai. This is an excellent opportunity for candidates with 0-2 years of experience looking to develop a career in IT support and service desk operations. The role offers a chance to work on critical business systems and contribute to a dynamic environment.

Accenture Hiring 2025: Key Details

Here’s a summary of the Accenture hiring details for the Application Support Engineer position:

Job Position	Education	Experience	Package/Salary	Job Location	Drive Location	Last Date
Application Support Engineer	BE/B.Tech/BSC/BCA/MCA or Any Graduate or Diploma	Freshers / 0-2 Years	3-5 LPA	Navi Mumbai	Online	ASAP

Job Description: Application Support Engineer

The Application Support Engineer role is crucial for maintaining the smooth operation of critical business systems. You’ll act as a software detective, identifying and resolving issues across multiple components. This role demands a proactive approach and a problem-solving mindset.

Project Role: Application Support Engineer
Project Role Description: Provide dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills: Unified Communication and Collaboration Operations
Good to have skills: NA
Experience Required: 0-2 years
Educational Qualification: Any Degree or 3 Year Diploma

Key Responsibilities:

Maintenance and administration of Voice PBX systems and services.
Handling day-to-day voice operations, requirements, and issues.
Troubleshooting and resolving technical issues related to voice systems.
Collaborating with other IT teams to ensure seamless integration of voice services.

Technical Skills Required:

Basic understanding of voice telephony TDM/IP.
Knowledge of voice networking, signaling standards, and telecommunication protocols (H323, SIP, SCCP, MGCP, etc.).
Hands-on experience with industry-standard enterprise PBXs like Cisco Call Manager.
Basic knowledge of PRI and trunk configuration in telephony systems.
Basic knowledge of ACD calls routing configurations.
Basic troubleshooting of Cisco VoIP gateways and adjuncts.
Knowledge of Voicemail Cisco Unity, IVR, Reporting, etc.
Basic troubleshooting knowledge with respect to operational issues in PBX.
Basic knowledge of Call accounting software.

Professional Attributes:

Customer-focused with a positive attitude towards work.
Good interpersonal and communication skills (verbal and written).
Ability to work with diverse teams and a quick learner.
High level of initiative coupled with a good team spirit.
Positive work ethic.
Basic knowledge in MS Visio, Word, and Excel.

Educational Qualification

Any degree with 15 years of full-time education.

How to Apply for the Accenture Application Support Engineer Role

Interested and eligible candidates can register and apply through the Accenture careers website.

Visit the Accenture careers page.
Search for the Application Support Engineer position in Navi Mumbai.
Complete the online application form.
Upload your resume and relevant documents.

Additional Information

Accenture is committed to creating a diverse and inclusive workplace. They encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender, sexual orientation, age, disability, or other protected characteristics. Prepare for potential interview questions related to your understanding of IT support principles, troubleshooting methodologies, and experience with relevant technologies. Research Accenture’s values and culture to demonstrate your alignment with the company’s mission.