Cognizant Hiring Freshers: Non-Technical Support Role

Cognizant Hiring Freshers for Non-Technical Support Role

Cognizant is actively seeking fresh graduates for the position of Non-Technical Support Role – Data Processing in their Mumbai office. This is an excellent opportunity for individuals looking to start their career in a dynamic and supportive environment.

About Cognizant Hiring 2025

Cognizant’s hiring initiative for 2025 focuses on bringing in talented freshers to contribute to their various operational activities. The Non-Technical Support Role is a crucial part of this initiative, providing essential support to data processing operations.

  • Job Title: Non-Technical Support Role
  • Job Location: Mumbai
  • Experience: Freshers
  • Qualification: Any Graduate
  • Batch: Any

Job Description: PE-Default Servicing Specialist

As a PE-Default Servicing specialist, you will be responsible for utilizing your MS Excel skills to support our operations. This role involves working from our Mumbai office during night shifts, focusing on property preservation and mortgage loan servicing. Your contributions will directly impact our efficiency and the financial well-being of our clients.

Responsibilities:

The Process Associate is expected to accurately and optimally process Foreclosure support activities, adhering to laid-down procedures and maintaining requisite standards of quality and productivity. You will report to the Team Leader, who will be your primary point of contact for any questions, issues, or concerns.

Key Result Areas (KRAs)

  • Productivity:

    • Meet or exceed the set agreed target during the training period and thereafter.
    • Productivity targets will be revised based on tenure, and any such changes will be communicated to the associate.
  • Quality:

    • Meet and exceed the minimum quality benchmark according to specified guidelines.
    • Quality targets will be revised based on tenure, and any changes will be communicated to the associate.
  • Feedback:

    • Be open and receptive to feedback, viewing it as a tool for self-improvement and process development.

Essential Functions

  • Basic knowledge of the Mortgage industry and the ability to recognize various mortgage documents (e.g., Deed of Trust, Note Demand Letter, Title Policy, AOM).
  • Ensure data accuracy.
  • Ability to review and identify any red flags in documents and information provided in the client system.
  • Perform other related duties as required and assigned.

Qualifications

Qualification Details
Process Associate Graduate in any discipline, with 0-1 year of experience in BPO Transaction Data Processing.
Sr. Process Associate Graduate in any discipline, with 1+ year of experience in Foreclosure support (Pre-Foreclosure, Bids, etc.).

Skill Sets

  • Good analytical skills, research knowledge, and decision-making abilities.
  • Knowledge of MS Office, especially Excel.
  • Good written and spoken communication skills.
  • Ability to work in shifts, preferably night shifts.
  • Willingness to work 6 days a week.

How to Apply

Interested and eligible graduates are encouraged to register and apply through the Cognizant careers page. This is a great opportunity to join a leading global company and develop your skills in a supportive environment.

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