Deloitte Off Campus Drive 2026 – Hiring Trainee Associate NOC

Deloitte’s hiring opportunity for graduates to start career in Cloud and Security with leading big 4s. Freshers having knowledge of networking can apply for the Deloitte hiring

About Deloitte Off Campus Drive 2026 –

Role – Trainee Associate

Location – Hyderabad, Chennai

Salary : 6 LPA

Experience – Freshers

Batch : Any

Also Apply – Infosys Off Campus Drive 2025 For Specialist Programmer / Digital Specialist Engineer

Job Description

The NOC analyst plays a crucial role in ensuring the availability, reliability, and performance of business-critical IT infrastructure & applications through real-time monitoring, proactive incident response, knowledge management, and automation. You’ll support 24/7/365 operations across multiple functional areas, engaging with internal teams and external vendors to quickly detect, escalate, and resolve IT incidents while reducing manual intervention and improving service quality.

Roles & Responsibilities:

• 24/7 Application & Infrastructure Monitoring:
  Perform “Eyes on Glass” monitoring by utilizing monitoring tools (e.g., Dynatrace, Grafana, Azure Monitor, Solarwinds, Datadog, Nagios) to detect anomalies, gather baselines, and create actionable alerts for business-critical applications.
• Incident Response:
  Serve as an Incident Coordinator, initiate / join major incident bridge calls, escalate tickets as needed, document progress, and participate in post-incident reviews (PIRs). Work closely with L1/L2 infrastructure & application resolver teams.
• Incident Triage & Escalation:
  Triage and route auto generated tickets as per SOP. Initiate and drive resolution of incidents, ensuring rapid acknowledgement & response and contributing to incident communications and Root Cause Analysis (RCA).
• Knowledge Management:
  Develop, maintain, and update a knowledge base and known errors database to improve L1 support and reduce dependency on subject matter experts.
• Automation & “Shift Left”:
  Identify recurring issues, document SOPs, and provide suggestions to automate monitoring, detection, and remediation, enabling first-line teams to resolve common problems.
• Collaboration & Communication:
  Liaise with internal teams (e.g., DevOps, Operations, Product) and third-party vendors for escalation, SOP development, and incident resolution.
• Reporting & Metrics:
  Track and report Key Performance Indicators (KPIs) such as Mean Time to Detect/Resolve (MTTD/MTTR), tickets worked, change validations, and major incidents avoided to drive continuous improvement.
• Service Coverage:
  Guarantee 24x7x365 coverage, including off-hours and holiday support, work in shift rotations, no hybrid work.

Required Skills and Experience

• Experience: 0 to 6 Months in IT operations, NOC/SOC, incident management, or application support in a 24/7 environment.
• Technical expertise:
  • Proficiency in system and application monitoring platform tools (preferably Dynatrace, Grafana, and/or Azure Monitor, Nagios, Solarwinds, Datadog etc.) and ITSM tools (ServiceNow, JIRA etc).
  • Familiarity with alert configuration (add, modify, suppress), dashboarding, and real-time monitoring.
  • ITIL Foundational certification preferred.

Preferred Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related discipline (or equivalent experience).
• ITIL Foundation Certification or other relevant ITSM/ITIL credentials.
• Experience in Onpremise Data Center Infrastructure and Cloud or hybrid environments (Azure, GCP, AWS).
• Prior work for large-scale enterprise environments, especially with managed services providers.
• Familiarity with configuration management databases (CMDB) and service coverage/SLAs.
• Ability to develop or maintain automation scripts preferred.
• Experience working with third-party vendors and cross-functional teams.

Education:  

Non-Engineering Graduate (BSC- IT, BCA ) 

Location: 

Chennai/Hyderabad

How To Apply

The intrested and eligible for the hiring can apply for the role on the following application link.

Deloitte Apply Link – Click Here