Flipkart WFH: Hiring for Customer Service Associate, 300 Openings! Apply Now
Flipkart WFH: Work from home opportunities are increasingly popular, and this Flipkart WFH position through Startek offers a chance to join a growing industry. Here’s a breakdown of what you need to know about this role.
Table of Contents
Overview of the Opportunity
Startek is hiring remote customer service representatives to support Flipkart operations. This role involves handling customer inquiries, providing product information, and ensuring customer satisfaction. With 300 openings and over 100 applicants already, it’s a competitive opportunity.
Key Requirements and Eligibility
To be eligible for this position, you need to meet the following criteria:
- Communication Skills: Excellent English communication skills are essential.
- Shift Flexibility: You must be comfortable working in rotational shifts.
- Education: Both graduates and undergraduates are welcome to apply.
- Experience: A minimum of 1 year of experience in customer service is required.
- Equipment: You must have your own laptop and a reliable Wi-Fi connection.
System Requirements
Your home setup must meet the following technical specifications:
- Processor: i5 or i7 processor
- RAM: 8GB RAM or above
- Operating System: Windows 10 Pro or Windows 11 Pro
- Wi-Fi Speed: 40 MBPS or above
- Power Backup: Necessary to ensure uninterrupted service.
- Headset: USB Headset required
Roles and Responsibilities
As a Flipkart Customer Service Representative, your responsibilities will include:
- Handling customer queries via phone calls, emails, or chats.
- Providing accurate information about Flipkart’s products and services.
- Identifying opportunities for upselling or cross-selling relevant products.
- Maintaining detailed records of all customer interactions.
- Meeting performance targets related to call handling time, resolution rates, and first-call resolution.
Important Note on Recruitment Practices
Startek emphasizes that they do not charge any fees for employment. Be wary of any communication requesting payment for interviews or employment. Startek bases employment decisions on interviews and does not require refundable security deposits.
Job Details
Work from home opportunities are increasingly popular, and this Flipkart WFH position through Startek offers a chance to join a growing industry. Here’s a breakdown of what you need to know about this role.
Flipkart WFH Overview
| Job Title | Customer Support Associate |
| Experiance | Freshers and Experience both can apply |
| Job Location | Remote – WFH 💻 |
| Salary | ₹ 1.25-2 Lacs P.A. |
| Qualification | Undergraduate / Graduate |
Job Description
Startek is hiring remote customer service representatives to support Flipkart operations. This role involves handling customer inquiries, providing product information, and ensuring customer satisfaction. With 300 openings and over 100 applicants already, it’s a competitive opportunity.
Responsibilities
As a Flipkart Customer Service Representative, your responsibilities will include:
- Handling customer queries via phone calls, emails, or chats.
- Providing accurate information about Flipkart’s products and services.
- Identifying opportunities for upselling or cross-selling relevant products.
- Maintaining detailed records of all customer interactions.
- Meeting performance targets related to call handling time, resolution rates, and first-call resolution.
Skills
Key skills emphasized for this role include Customer Service, BPO, Inbound Process, Problem Solving, Voice Process, Client Satisfaction, Customer Relationship, Customer Support, Domestic Voice Process, CSE, Telecalling, Customer Care, Domestic BPO, and Customer Handling.
Key Requirements and Eligibility
- To be eligible for this position, you need to meet the following criteria:
- Equipment: You must have your own laptop and a reliable Wi-Fi connection.
- Communication Skills: Excellent English communication skills are essential.
- Shift Flexibility: You must be comfortable working in rotational shifts.
- Education: Both graduates and undergraduates are welcome to apply.
- Experience: A minimum of 1 year of experience in customer service is required.
How to apply for Flipkart WFH
Interested and eligible candidates can apply for the hiring through the following careers link. Shortlisted candidates will receive further information regarding the selection process.
Also apply : Johnson Controls Off Campus Drive 2025: Pune Opportunity
Important Note on Recruitment Practices
Startek emphasizes that they do not charge any fees for employment. Be wary of any communication requesting payment for interviews or employment. Startek bases employment decisions on interviews and does not require refundable security deposits.