Johnson Controls: Graduate Engineer Trainee Hiring
Johnson Controls Hiring Technical Support Specialist in Pune
Johnson Controls is seeking talented freshers and candidates with 0-2 years of experience for the position of Technical Support Specialist at their Pune facility. This is an excellent opportunity for recent graduates in Computer Science, IT, or related fields to join a leading global company.
Job Overview
- Job Title: Technical Support Specialist
- Location: Pune
- Experience Required: 0-2 Years
- Eligibility: BE/B.Tech (Any Batch)
Job Description: Technical Support Specialist
As a Technical Support Specialist, you will be working with cutting-edge technologies and Johnson Controls’ IoT platform within the Digital Solution – OpenBlue Global Customer Support team. Your primary role will be to provide world-class technical support for Johnson Controls’ OpenBlue Enterprise Manager. This suite of applications is designed to monitor and improve energy efficiency, asset performance, maintenance, and space performance, ultimately enhancing occupant comfort and satisfaction.
This role involves direct interaction with end customers, branch teams, and third-party partners, providing first-level technical support. You will be responsible for analyzing HVAC and BAS data generated by the IoT platform to provide effective resolutions. Collaboration with the development and DevOps teams will be crucial to ensure faster resolution times.
Responsibilities:
- Provide first-level technical support for OpenBlue Enterprise Manager.
- Analyze HVAC & BAS data from the IoT platform to resolve issues.
- Collaborate with development and DevOps teams for faster resolution.
- Interact with end customers, branch teams, and third-party partners.
- Monitor and improve energy efficiency and asset performance.
Qualifications and Skills
Education
- B.E / B. Tech degree in Computer Science, IT, or a related field.
Experience
- 0-2 years of relevant experience.
Required Knowledge & Skills
- Basic understanding of IoT technologies, Python programming, PowerBI data visualization, Postman for API testing, Thermodynamics principles, and HVAC system operations.
- Strong analytical and troubleshooting skills with a customer-centric approach to service.
- Ability to work independently and collaboratively in a fast-paced environment.
- Positive attitude and eagerness to learn new technologies and processes.
| Skill | Description |
|---|---|
| IoT Technologies | Understanding of Internet of Things principles and applications. |
| Python | Familiarity with Python programming for data analysis and automation. |
| PowerBI | Experience with PowerBI for data visualization and reporting. |
| Postman | Knowledge of Postman for API testing and development. |
| HVAC Systems | Understanding of HVAC (Heating, Ventilation, and Air Conditioning) systems. |
Career Growth at Johnson Controls
Johnson Controls is committed to fostering the professional growth of its employees. As a Technical Support Specialist, you will have opportunities to expand your knowledge and skills through ongoing training and development programs. The company also offers career advancement opportunities for those who demonstrate exceptional performance and leadership potential. You can potentially move into roles with more specialized focus, team leadership, or even into different departments within the company. Johnson Controls values internal talent and promotes from within whenever possible.
How to Apply
Interested and eligible graduates are encouraged to apply for the Technical Support Specialist position through the Johnson Controls careers website.
- Apply Here: Johnson Controls Careers
We encourage you to apply and become a part of the Johnson Controls team, contributing to innovative solutions in the field of building technology and sustainability.