Okta Off Campus Drive 2025: Developer Support Roles
Okta Off Campus Drive 2025: Opportunity for Freshers
Okta is conducting an off-campus drive to recruit talented and enthusiastic freshers for the role of Developer Support Engineer. This is a fantastic opportunity for recent graduates to begin their careers with a leading identity and access management company. If you meet the eligibility criteria, don’t miss the chance to apply through the link provided below.
About Okta
Okta is a renowned company specializing in identity and access management solutions. They provide cloud-based services that help organizations securely connect their employees and customers to various applications and resources. Joining Okta means becoming part of a dynamic team that is shaping the future of digital security.
Job Details: Developer Support Engineer
- Role: Developer Support Engineer
- Location: Bangalore
- Experience: Freshers
- Qualification: BE/B.Tech/BSC/ME/MTech/MSC or related fields
- Okta Freshers Salary: ~15 LPA
Responsibilities
As a Developer Support Engineer at Okta, you will be responsible for:
- Providing support and maintenance to customers using Okta’s Customer Identity SaaS solution.
- Resolving technical and non-technical customer issues promptly.
- Managing support tickets effectively.
- Building and maintaining strong relationships with clients to ensure customer satisfaction.
- Taking end-to-end ownership of customer issues, from initial troubleshooting to identifying the root cause and implementing solutions.
- Exceeding customer expectations in terms of response quality, timeliness, and overall experience.
- Serving as a point of contact for customer issues and ensuring their timely resolution.
- Collaborating with the support team to exceed customer expectations in a startup-like environment.
- Utilizing business and technical analysis skills to solve complex problems and promote best practices.
- Collaborating with other departments to achieve customer satisfaction.
- Contributing to and maintaining a knowledge repository for product-specific information and promoting knowledge sharing within the support team.
Requirements
To be eligible for the Developer Support Engineer role, you should possess the following qualifications:
- 0-1 year of experience in development (preferably Java or JavaScript).
- A Bachelor’s degree in engineering (recent graduates are encouraged to apply).
- Basic understanding of web technologies (HTML, CSS, JavaScript) and familiarity with SaaS applications.
- Strong analytical and problem-solving skills.
- Ability to quickly learn and understand complex concepts with minimal assistance.
- Ability to switch between multiple complex work streams efficiently.
- Ability to break down problems into basic components to identify the root cause.
- A customer-centric attitude and a willingness to go the extra mile.
- A team player with excellent communication and presentation skills.
- Proactive in identifying opportunities and taking preemptive action against potential problems.
- Commitment to continuous growth and improvement.
Technical Skills
- Knowledge of software development fundamentals and common architectures.
- Knowledge of HTTP, encryption, and basic security concepts.
- Understanding of authentication and authorization concepts.
- Knowledge of authentication protocols/specifications like OAuth2, OIDC, SAML, WS-FED, LDAP, Azure AD, etc.
- Proficiency in at least one programming language, ideally JavaScript.
Okta Hiring 2025: Key Skills and Technologies
To excel in this role, familiarity with the following technologies and concepts is crucial:
| Category | Skills/Technologies |
|---|---|
| Programming Languages | Java, JavaScript, Python |
| Web Technologies | HTML, CSS, JavaScript, REST APIs |
| Security Protocols | OAuth2, OIDC, SAML, WS-FED, LDAP |
| Cloud Platforms | AWS, Azure, GCP |
| Databases | SQL, NoSQL |
| Tools | Jira, Confluence, Git |
How to Apply
Interested and eligible candidates can register for the Okta hiring drive through the following application link: