Warner Bros. Discovery: Junior Infrastructure Analyst Job
Warner Bros. Discovery Hiring Junior Infrastructure Analyst in Hyderabad
Warner Bros. Discovery is seeking talented early career graduates for the role of Junior Infrastructure Analyst in Hyderabad. This is an excellent opportunity for individuals with a degree in Information Technology, Computer Science, or a related field to join a leading global media and entertainment company.
Warner Bros. Discovery Recruitment Drive Overview
| Job Title | Junior Infrastructure Analyst |
|---|---|
| Job Location | Hyderabad |
| Salary | Best in Industry |
| Experience | Freshers/0-3 Years |
| Eligibility | BE/BTech/BSC/BCA/MCA/MS/MTech or Related any |
Job Description
This entry-level position within the GTOC (Global Technology Operations Center) offers comprehensive training and mentorship to support Warner Bros. Discovery’s global network and infrastructure platforms. As a Junior Analyst, you will gain hands-on experience with critical processes and tools used in their core IT environment. You will participate in a structured training program, receiving guidance and support from Senior Analysts.
Your Role Accountabilities:
- Operations:
- Training on tools and systems used in Tier 1, such as Service Now, PagerDuty, and SolarWinds, to monitor infrastructure and network platforms.
- Familiarization with stakeholder functions supported by Tier 1 across the WBD portfolio.
- Assisting Infrastructure Analysts with outage vetting and escalation to Tier 1 and senior engineers.
- Contributing to outage notifications and managing tickets in ServiceNow, adhering to WBD’s Incident Management process.
- Crisis and Incident Management:
- Supporting the management of major incidents across all WBD platforms, following the department’s incident management process.
- Developing technical skills in IT infrastructure areas, including network, storage, server, and cloud technologies.
- Working shifts, including weekends and nights, to support the business 24/7/365.
Qualifications & Experiences
- Previous IT experience is preferred, with 0-3+ years of relevant work experience.
- Proficiency in MS Word, Excel, or similar computer software systems.
- Excellent interpersonal and communication skills.
- Flexibility to work early morning, evening, weekend, and overnight shifts.
- Ability to work effectively under pressure.
- Bachelor’s degree in Information Technology, Information Systems, Computer Science, Engineering, or a related field, or equivalent experience.
- Excellent English written and verbal communication skills.
Preferred Experience:
- IT Support experience within WBD/Fortune 500 companies.
- Graduate/Post-Graduate degree in IT, IS, CS, or Engineering, with exposure to 1st Level monitoring/command center teams.
- Experience with global stakeholders and incident triage.
Key Responsibilities
- Monitor and support WBD’s Global Network and Infrastructure platforms.
- Learn and utilize various tools and systems for infrastructure monitoring.
- Assist in managing major incidents and outages.
- Collaborate with senior analysts and engineers to resolve technical issues.
- Contribute to the development and improvement of IT processes.
Skills and Competencies
- Basic understanding of IT infrastructure components (servers, networks, storage).
- Familiarity with monitoring tools and incident management processes.
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
- Ability to learn quickly and adapt to new technologies.
Growth Opportunities
This role provides a strong foundation for career advancement within Warner Bros. Discovery. With experience and demonstrated performance, you can progress to roles such as Infrastructure Analyst, Senior Infrastructure Analyst, or specialized roles in areas like network engineering, cloud computing, or cybersecurity. The company offers ample opportunities for professional development and training to enhance your skills and knowledge.
How to Apply
Interested candidates can apply for the Junior Infrastructure Analyst position through the Warner Bros. Discovery careers website. Make sure to highlight your relevant skills, qualifications, and experience in your application. Prepare for potential interviews by researching the company, understanding the role requirements, and practicing your technical and behavioral skills.
Apply Link: Warner Bros. Discovery Careers